The CocoaVia Guarantee

Money back guarantee

Try it, love it, or your money back. Guaranteed.

When placing an order with, we want to ensure you are 100% satisfied with your order.

If you're not, please return the unused portion of your order within 60 days for a full refund (shipping and handling not included).

Once your return is processed (usually within 72 hours of receipt), a credit will be automatically applied to your credit card within 7-10 days.

To request a refund, please call Customer Care at 1-833-COCOAVIA (1-833-262-6284).

Representatives are available Monday - Friday, 9 a.m. - 5 p.m. Eastern Time.