FAQ's About CocoaVia, Cocoa Flavanols, & More

How much caffeine is in CocoaVia™ products?

All CocoaVia™ supplement products are made with our proprietary Cocoapro® cocoa extract. As the product is made from cocoa, our products naturally contain some caffeine.

  • Heart & Brain capsules contain approximately 20 mg/serving
  • Powder mixes contain approximately 25-30 mg/serving
  • Memory+ contain approximately 30 mg/serving

What is the difference between the Heart & Brain (450 mg) capsules and your Memory+ (750 mg) product?

CocoaVia™ Memory+ is the newest product in our portfolio that offers proven memory and cognitive benefits. It offers a higher concentration of cocoa flavanols, delivering 750 mg per three-capsule serving compared 450 mg of cocoa flavanols in a 2-capsule serving for our Heart& Brain product. In addition to more flavanols, the capsules are smaller.

Why should I take CocoaVia™ Memory+ capsules instead of CocoaVia™ the Heart & Brain capsules?

CocoaVia™ Heart & Brain contains450 mg of cocoa flavanols, a level that has been shown in numerous scientific studies to support heart, brain, and overall health. We recently introduced CocoaVia™ Memory+, a product formulated to contain 750 mg, a level of cocoa flavanols clinically proven to improve memory.

If you are interested in supporting your heart and brain health, CocoaVia™ Heart & Brain is your best option. If you want more flavanols and the proven memory benefits, we recommend CocoaVia™ Memory+.

All our products are made with our one-of-a-kind proprietary Cocoapro® cocoa extract, an ingredient that has been proven safe and effective, and all our products come with a 100%satisfaction guarantee so you can try them risk free!

What is the cadmium content in CocoaVia™ products?

CocoaVia products are made with our proprietary Cocoapro® cocoa extract. While cocoa products can contain high levels of cadmium, the process used to make our extract does not lead to a concentration of any heavy metals, including cadmium. We know from our testing and testing done by others that our products have significantly lower cadmium levels than many commercially-available cocoa powders on the market today. Consumer Lab performed testing on our capsules and determined there was 0.1 mcg/serving for Heart & Brain capsules and <.009mcg/serving for Memory+. Consumer Lab also tested our powder mixes and found1.3 mcg/serving in our Unsweetened Dark Chocolate flavor and 0.01mcg/serving in the Original mix.

Is CocoaVia™ safe for people taking medication?

To the best of our knowledge, CocoaVia cocoa extract supplement may be suitable for individuals taking certain medications. As with any dietary supplement, we always recommend consulting with your physician before including CocoaVia into your daily regimen/lifestyle.

Do you ship internationally?

Currently, we do not ship to international locations other than U.S. Territories and Military APO/FPO addresses.

How much theobromine is in CocoaVia™?

All CocoaVia™ supplement products are made with our proprietary Cocoapro® cocoa extract. As the product is made from cocoa, our products naturally contain some theobromine.

  • Dark Chocolate Powdered contain approximately 140 mg/serving
  • Memory+ capsules - contain approximately 100 mg/serving
  • Heart & Brain capsules contain approximately 60 mg/serving
  • Original Powdered Mix contain approximately 75 mg/serving

How much (-)-epicatechin is in your products?

Each serving of CocoaVia™ Heart Health products contains 450 mg of total cocoa flavanols, of which 65 mg is (-)-epicatechin. Memory+ contains 750 mg of total cocoa flavanols, of which 105 mg is (-)-epicatechin.

What is the difference between CocoaVia™ and other (-)- epicatechin products?

CocoaVia™ Memory+ is a new product in the CocoaVia™ line that contains 750 mg of cocoa flavanols. The cocoa flavanols are delivered through Mars’s proprietary Cocoapro® cocoa extract. These flavanols and the extract itself are clinically proven to improve memory and cognitive function. Cocoa flavanols are a diverse mixture of flavanols, including(-)-epicatechin (105 mg of naturally-occurring (-)-epicatechin in each3-capsule serving). While there are other epicatechin supplements in the market today, CocoaVia™ Memory+ is the only supplement made with the Cocoapro® cocoa extract which is clinically proven and backed by over a decade of cognitive research on cocoa flavanols.

One of the benefits of the (-)-epicatechin in our proprietary cocoa extract is that it is plant-based. Additionally, we’re one of the few companies that can trace our ingredient back to the farms where our cocoa is produced. Lastly, there are few other plant-based supplements on the market that can guarantee (or will even state) how much (-)-epicatechin is in their product. So ultimately, you may not be able to tell what you’re actually getting in other supplements. We’re proud to offer active ingredients that are plant-based, traceable, and to be able to guarantee our levels of flavanols and (-)-epicatechin thanks to robust testing and quality procedures throughout every step of our process.

What is your 100% Money Back Guarantee policy?

When placing an order with CocoaVia.com, we want to ensure you are 100% satisfied with your order. If you're not, please return the unused portion of your order within 100 days for a full refund or product exchange. Once your return is processed (usually within 72 hours of receipt), a credit will be automatically applied to your credit card within 7-10 days. To request a refund, please email us at customercare@cocoavia.com or call us at1-833-COCOAVIA (1-833-262-6284).